55 Comments

  1. Beth

    OH MY GOSH. Yes, the EXACT thing is what I’ve been dealing with since last Thursday, March 23. I got a notification someone was trying to log in overseas last Monday, March 20 and changed my password but never said I logged in overseas. I’m launching a new business and this is essentially F-ing me. ๐Ÿ˜ฆ One question, I have a 2nd account, and it has a different email address, but the same phone number. Will that trigger the same shadowban?

    1. Camryn Rabideau

      Hey Beth, so sorry this happened to you too! I’ve read a lot of people that have a similar experience with an attempted overseas hack in the last week or so. You’d think the company would realize the pattern!

      From everything I’ve read, your second account shouldn’t be effected, but you might want to check it just in case. As a precaution, I would probably “unlink” them on your phone (if you have them linked to toggle back and forth quickly).

      Let me know if you have any updates! Us small biz ladies have to stick together!

  2. Yen

    I have been shadow banned a few days ago ,I assume, from editing a post 3 timea in a row. It sucks. I think my ig in general is bugged as I can’t even remove or edit the picture that got me banned (I can do it on all my other posts). Instagram doesn’t get back to you. I guess all one can do is wait. I’ve red success stories after people temporarily disable their accounts for a week or so. I have not tried it yet. I’m just doing the act normal thing and I bug ig “support” every so often. It’s been 5 days now.

    1. Camryn Rabideau

      Hey Yen, that’s interesting that you can’t remove the image that triggered the ban. Perhaps you can report that to IG as some sort of bug?

      I’m also trying to “act normal” too. I recently found an article (link below) that makes me think posting like normal and/or sending lots of messages to support may be the best route. Let me know if that ends up working for you.

      Some further reading:
      http://prestigeonlinewritingservices.blogspot.com/2017/03/instagram-shadowbanned-follow-these-tips.html

  3. Abby

    I’ve been shadow banned for 3 months now. Been googling for solution and none of them works. Reporting account was hacked doesn’t work. Instagram took a week to “settle” the issue. I even logged out of the account for 2 weeks and it doesn’t reset anything. I’m now acting normal and it doesn’t work too. Everyday I lodge several reports hoping one day Instagram would read it.

  4. Paulina

    Have been experiencing shadow ban for a few months. Being a designer, I’ve been posting my creative content at my private account. Then I noticed decreasing of likes and views even from my followers. Turned out, my posts were rarely shown in their feed, hashtags didn’t work at all. At the end, on 22 of March I’ve been logged out of my account, and since then I have no access to it. Sms verification code never comes, but what is more strange is the fact that launching screen is from the old “blue” instagram. No assistance from them. Started a new account to check hashtags visibility: the issue does still exist. Won’t be back to instagram, it’s just too frustrating to start from scratch…

  5. Yishyene C

    I’ve been banned for over 2 weeks now.. or more, I’m not entirely sure.

    It’s incredibly frustrating as I’ve put in so much time and effort into my account, which I’ve had since.. 2010!!

    Still no resolution in sight. Honestly I really don’t know what to do.

    1. Camryn Rabideau

      Right there with you, Yishyene. I am still experiencing this problem, despite trying all the “fixes” people suggest.

      From what I’ve read, there was a spike in bans over the last few weeks for whatever reason. Instagram actually addressed the problem here (https://www.facebook.com/instagramforbusiness/posts/1046447858817451), but their response was basically to stop relying on hashtags so much. So frustrating!

      Your account looks awesome, though! You’ve got a new follower in me ๐Ÿ™‚

  6. Mel A

    Interesting read, i have noticed in the past weeks my likes drop substantially so checked your theory and u r correct. I had at one stage changed from a personal account to a business account and noticed the drop thrn, so i changed back to personal but no improvement. Have no idea when it happened exactly.

  7. Hanna

    Hello,

    Thank you so much for sharing this article! I was shadowbanned too and now tried less hashtags. I am a blogger with over 40k followers and this has been so frustrating, especially because I haven’t done anything wrong. The worst part is that I am sure that my shadow ban started after I was taking a break for personal reasons from IG… so it is literally the opposite of what it should do!!

    Thanks a lot for sharing your insight with us!

    Hanna

  8. Di Michelle

    I was shadowbanned for about a month. I stopped using hashtags and then the ban was lifted yesterday. Yesterday and today I used the hashtags again to increase my traffic back up to my old numbers, and I was banned again! I never use bots, and I’m quite annoyed. I wonder if this second ban will be lifted, or if it will be permanent.

    1. Camryn Rabideau

      Well that sucks! I’ve read that certain “spammy” hashtags can trigger the ban (things like #like4like or #picoftheday), so you might want to go through the ones you use and root out any suspect ones. Also, some people seem to think that using the same hashtags every time can trigger a shadowban, so I try to switch mine up with every post. Fingers crossed that you can beat the ban again!

  9. Anonymous

    Hi,
    We’re a company and we think our account might have been shadow banned. Do you think post promotion may help remove the ban?

    1. Camryn Rabideau

      I’m really not sure! I haven’t read of anyone trying it — but I guess it’s worth a shot! Even if it doesn’t work, you’ll at least be able to increase your engagement. Good luck, and let us know if you try it!

  10. Celso Diniz

    Hi Camryn, yes, I’ve been and the only thing I did get shadow-banned, not sure when, nor why, but it’s been a while I noticed something was wrong. I did create an account a new account and checked and I was banned. Then I turned by business account into personal account and apparently there is no ban anymore. I actually created a blog just now to post the details, screen shots, etc… IT SUCKS. http://celsodinizphoto.com/blog/

  11. Kristopher J Roller

    Do you have an idea if the shadow ban is harder if youve been doing a lot of hashtags for a long period of time? Or does length of spammy activity not matter when you take a week (or more) long break from insta

    1. Camryn Rabideau

      Hey Kristopher, I don’t think that would impact it. I had been using lots of hashtags (usually 30 per post) for a year plus before I was banned, and I’ve been using them since!

  12. Laura

    I am currently shadowbanned and hoping it will be lifted soon! But I am curious if you know what to expect after the ban is lifted? Do old posts show up again with the hashtags that were used in them or only new posts?

    1. Camryn Rabideau

      Hi Laura, when my ban was finally lifted, I didn’t get any new engagement with the pictures I posted during the ban.

      My thought that even if these old posts do show up on hashtag pages, they probably show up in chronological orderโ€”in other words, they’ll be sorted far down the page with other posts shared on that dateโ€”as opposed to at the top like new posts. Does that make sense? Basically, I wouldn’t expect old posts to perform well. You can always delete and repost, though!

  13. Manan

    I have been shadow banned twice by Instagram for 02 different accounts of mine. Reason – Unknown. How to get it Ban lifted – Unknown. Whom to contact – Unknown. I feed highly depressed and victimised by this. My hastags don’t showup and in hashtag pool and my followers are leaving me because my newer posts are getting 1/10th likes now. I am desperate and depressed both at once. Don’t know what to do.

    Both the times one strange thing happened which is common to both the Bans.My both accounts were having verified phone numbers. However just before banning me, both the time Instagram asked me to ‘verify my phone number through OTP’ again and as soon as I entered correct OTP sent on my phone I got banned. This is frustrating to say the least. ๐Ÿ˜ฆ ๐Ÿ˜ฆ ๐Ÿ˜ฆ

    1. Jessie

      This is exactly what happened to me too! (asking for phone number verification) I have been banned for only 2 days so far but it’s really stressing me out!!

      1. Ciara

        I thought my account was shadowbanned but it’s okay, I’m getting same amount of likes I usually get. Is this is actually offical Instagram thing?

  14. Janine Ramos

    oh my goodness. That is exactly what is happening to me. My engagement has plummeted. I now get only 1/3 of the usual likes before. And as a matter of fact, I could barely get that 1/3 of likes. ๐Ÿ˜” It’s so frustrating because as a blogger, the sponsors would see the engagement drop and think I’m not effective anymore. I don’t know how to fix it. ๐Ÿ˜ญ Thanks for posting this. It made me feel not alone.

    1. Camryn Rabideau

      Isn’t it just horrible?! Don’t despair though, really! I would recommend to just stop posting for a week. You’ll probably lose some followers, but you’ll get new ones once the ban is lifted and hashtags work again. Stay positive! ๐Ÿ’ž

  15. ten79ryuu

    Hello, camryn. I got some issues like all of you. I trying to stop posting for a month, but still- I got hardly to upload any videos. Is there any solutions to get remove from this shadow-banned? I really need help. I don’t want to lose my account esp my followers ๐Ÿ˜ฅ

    1. Camryn Rabideau

      Hey! If you’ve tried not posting for a week+ and aren’t seeing results, I would recommend checking your hashtags to make sure none are spammy and retriggering the ban. Further, you might reach out to IG support (just don’t expect a response). I’ve read that some people got their bans lifted by repeatedly reporting the problem every day until it was fixed. Good luck!

  16. April

    Hi thx for writing such an informative article. Been shadowbanned for a little trying everything I just signed out for 90 hours . Last post I did which had bad engagement since it’s shadowbanned was Sunday should I wait to try posting again Sunday since that will be a week ? Any other recommendations to get rid of ban ? It’s so annoying I just started my beauty blog a month ago and I didn’t no about these rules that could get u banned . I never touched a bot or anything and I don’t do follow unfollow . It was probably me changing captions but that’s to fix things ! Soooo annoying

    1. Camryn Rabideau

      Hi April! I’m so sorry you’re going through this! It can be really hard to figure out the ropes of Instagram when you’re first getting startedโ€”it’s not like they’re written down anywhere.

      Editing your posts too much can get you banned from what I’ve read, but it’s not a “big” offense, so you’ll definitely be able to get your ban lifted. I would recommend not posting new pictures for at least 7 days. So yes, if you noticed the ban on Sunday, wait until the next Sunday or even Monday to post again. You can still like/comment/follow other people during this time, so at least that may help you keep your engagement up. In my experience, this works to lift the ban. Good luck!

      1. Ciara

        Hi, the odd thing these are hashtags like #coffee #makeup but I don’t know whether my account has been labelled as spam or not. I will read your article and see what to do as I was literally only try to grow my account! ๐Ÿ˜ฆ

  17. Ciara

    I think I have been shadow banned but I had same kind of thing where it was ” no posts” in hashtag format but it was saying there was like 3,000000. So I deleted my hashtags and the ban was lifted. However with this I can’t find myself in midst on hashtags. So I’m really confused? App seems bugging too, as I can’t review it , use help centre and my following changes from 958 to 956 but shows up on my second account.

    Any thoughts? Your article is helpful.

    1. Camryn Rabideau

      Hey Ciara! I’m not 100% sure what you’re saying, but it sounds like you’re using a banned hashtag. If no posts show up on the hashtag page, it’s usually because people are posting pornography or something bad using that tag, and as a result, the whole hashtag gets blocked. You should avoid these hashtags at all costs, as using them too often may get your account labeled as spam.

      You should check out my post on how to use hashtags more effectivelyโ€”using hashtags with 3 million+ posts isn’t going to get you much engagement anyway! Link is here: https://camrynrabideau.com/2016/02/26/2-major-hashtag-mistakes-made-by-social-media-novices/

      And yes, Instagram can definitely be buggy sometimes. Nothing really to be done about that. Hope this helps!

  18. Ciara

    I forgot to say other pictures are appearing in these hashtags I just can’t find my own and I am getting low engagement. I haven’t got any notification or email from Instagram about any type of ban. So perhaps it’s a bug or something? I decided to have week break to see if it helps

    1. Camryn Rabideau

      From what you’ve said, it actually doesn’t sound like you’re banned. If you were shadowbanned, you would still be able to see your posts on hashtag pages. Keep in mind that hashtags like #coffee gets hundreds of posts an hour, so even if you immediately look at the hashtag page, you may have to scroll a bit to find your picture.

      However, if you are shadowbanned, you will not receive any email or notification from Instagram. That’s why it’s called a “shadow” ban ๐Ÿ™‚

      1. Ciara

        Hmm but my engagement went down. I usually get like 30-100 likes in 1 hour but my recent post was getting 5 likes in 5 hours. Is it just because no one is likes my picture or Instagram bugging out? I use 30 hashtags so I’m not doing anything against the guide lines. So I’m confused

  19. bartrcz

    Hello Camryn, thx for sharing this article.
    I was shadow-banned too and it was indeed very frustrating, because in my opinion, I did not do anything wrong or against the rules.
    WAS, because my ban has been lifted very quick !
    What did I do ?
    In the IG app, I reported (via feedback) I no longer could find my own pictures by #hashtag and mentioned I was just a simple user and was afraid I was shadow-banned or ghost-banned for some reason. (I deliberately used these words). That was on Saturday.
    Today (Monday) I gave it a try again and did a new search… and to my own surprise my ban was lifted !
    btw, no need to repost, because my photo’s all appear in the chronical timeline of the hashtag.
    So glad I have seen this article to be aware I was not alone and to guide me to a solution.
    Good luck to all who is affected by this, and keep in mind: there is a fix !

    Bart

    B_Declerck (IG)

  20. V

    I figure I’ve been shadow banned due to only followers liking my posts for a few days now. Also when clicking on my hashtags they aren’t appearing in recents. But I have still gained a few followers. Is that common with shadow ban? I didn’t recall you mentioning that.

    1. Camryn Rabideau

      Hi! Yes, you can totally still gain followers while shadowbanned. I’m pretty sure your pre-ban posts will still show up on hashtag pages, so people can find you that way. Plus there are several other ways people can find you without using hashtags. Hope this helps!

  21. Cat

    I had my account hacked just over a week ago now, i tried to open another account to have it hacked two more times. Then my original account started posting porn with pictures of my kids on the hacked account. Instagram did nothing until i threatened legal action then original account removed. BUT now i have had to start all over again with a brand new account getting new followers to be shadow banned with my new account. This is so frustrating and ridiculous. how do i get around this its my business. Instagram have a lot to answer too with what has happened to me lately.

    1. Camryn Rabideau

      Hi Cat, hacking is not the same as a shadowban, so this article may not be helpful to you. Unfortunately, there’s no quick and easy way to regain the followers on your original account, and any attempt to “cheat” the system will probably land you with a shadowban. Sorry for your IG troubles!

      1. Cat

        Hi Camryn, that is the thing i am shadow banned now as well. Not only was i hacked more than twice. Started up a new account and now for some un known reason i am shadow banned with this new account that is not even a week old. I dont know if it is because i signed u wit the same email address as my hacked account or what. But i am shadow banned. Sorry i wasnt clear on my original reply. But yes i am shadow banned as well.

      2. Camryn Rabideau

        Ah, I see what you’re saying. Shadowbans can definitely extend to your other accounts if they’re linked in some way. When I was first shadowbanned, I tried starting a new account, and that one was automatically banned too. I’m not sure if bans extend to all accounts linked via the app or all the accounts on your IP address, but I did manage to create a new account WITHOUT a shadowban by creating a new IG handle with a different email while on a different WiFi network than the one I normally use.

        If that sounds to complicated (it definitely is), I would suggest not posting for a week and seeing if the ban is lifted. Good luck!

  22. Sabrina

    Hi there! Recently my Instagram engagement went down DRAMATICALLY. I used to get 200-300 likes per post, and now I can barely break 80. (it’s only been as of this last week). I’ve checked hashtags on recent posts on accounts that don’t follow me, and they appear there! Does shadow banning happen in different forms? I definitely uised the same hashtags for a long period of time on a business account, but I do not understand why I am all of a sudden having problems.

    1. Camryn Rabideau

      Hey Sabrina, sorry on my delayed response!

      It definitely sounds like you’re shadowbanned, but if you did the test and can see your posts on hashtag pages, I’m not sure what’s going on. It’s definitely possible that there’s some newfangled type of shadowban, as Instagram is always changing and updating.

      I would recommend trying the method I mentioned aboveโ€”not posting for a weekโ€”to see if that helps. Sorry I can’t provide more guidance!

  23. Ritwik Basu

    I am shadowbanned for two and half weeks.I also didn’t login for 5 days but still now I am shadowbanned.I have reported it to instagram community bu didn’t get any answers or actions and now I’m not seeing any way to get out from the ban.I have 800 over followers so I can’t open a new account.I am totally depressed.PLEASE TELL ME A WAY

    1. Camryn Rabideau

      Hi Ritwik, If you read the post, you would see I recommend not posting any new images for a full week. This method has worked for me twice when I was shadowbanned. You should also try to figure out what bad behavior got you banned in the first place and stop using those practices.

    2. Cat

      the only way i finally got off the shadowban was to constantly report to instagram from the settings on my phone upto 3 times a day. I would leave a complaint saying that “for some reason my instagram isnt working people arent seeing my posts and i need my account for my business” after about 5-6 days of constant reporting and complaining i had mine lifted i found this was THE only way of having it lifted. I tried every other way left my account for nearly 2 weeks. Didnt work i also found i dont use the #love anymore

  24. saltyhairtherapy

    Thanks for this informative post! This is my second time I’ve been banned as well. Started an IG account for my new travel blog, everything was working fine with lots of likes and new followers but I decided to change the e-mail address I signed up for, which resulted in IG deleting the 9 posts I had put up. I freaked out (worst decision of my life ever) and contacted IG to bring back my deleted posts but obviously no answer from them. Impatient me started a new account with new name, but this time I was shadowbanned right away just like you ๐Ÿ˜ฆ reported this to IG but again radio silence, so I took a break for 2 weeks and still the ban is there. I’ve been submitting a bug report everyday with screenshots informing them that it’s for my new travel blog and leave my travel blog e-mail account but nothing. I’ve decided to try something new and report that my account was hacked as per your advice so fingers crossed that they’d do something about it. But it’s so frustrating and definitely something that they should look into further!

  25. Hope Heal Cook

    I’ve been banned for several months. I finally got it lifted for a few posts and then it happened again. My largest following is on IG so losing my engagement is killing me. I’ve tried so many things. Beyond upsetting. Thanks for this post.

    1. Camryn Rabideau

      I’m so sorry to hear that! It really is beyond frustrating. I’m sure you’ve done it already, but the best I can recommend is checking all the hashtags you use to make sure none of them are banned, as this seems to be a common trigger for shadowbans. Good luck, and let me know if I can help in any way!

  26. Selma Alidini-Memiฤ‡

    Thanks for this article. 2 weeks ago my old account got diabled due to copyright music. And now on my new account I am banned. I can’t grow like this. I am just a girl who loves make up and thats it. I have tried everything, but nothing seems to help. So sad..

  27. Jolly Bites

    Thanks for sharing this information. I finally figured out today that I have been banned. Not sure how long I’m been rendered useless? I sell adult product which is extremely hard to market on Instagram. Guess based on your information I will be going on vacation. Again, thanks for breaking it down.

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